Privacy
Privacy notice
This notice explains how Momentum One handles information when you explore courses, request guidance, create an account, or continue an application.
Who controls your information
MOMENTUM ONE LTD is the data controller. Contact us at info@momentumone.co.uk or at our registered office with a privacy question or rights request.
Information we use
We may use your contact details, location, course interests, account details, application progress, advisor notes, WhatsApp messages, and admissions information or documents you choose to provide.
Why we use it
We use information to answer your request, match course and campus options, support an application, maintain your account, provide secure offers, prevent misuse, and meet legal obligations. Optional marketing is based on the channel choices you make and can be stopped at any time.
Documents and sensitive information
Admissions documents may reveal nationality, immigration status, health, disability, religion, or other sensitive information. We request only information relevant to the application. Documents are stored privately and are reviewed by authorised staff. Our automated WhatsApp assistant collects information but does not decide admission, funding, visa, or eligibility outcomes.
Sharing and international transfers
Information may be shared with relevant education providers and trusted service providers needed for hosting, communications, security, and application support. WhatsApp is operated by Meta and may involve international processing. Appropriate contractual and transfer safeguards should be confirmed in our internal records before final publication.
Retention
We keep information only for the period needed for the enquiry, application, legal duties, and dispute handling. Admissions documents and unsuccessful applications should follow a documented retention schedule and be securely deleted when no longer required.
Your rights
You may ask for access, correction, deletion, restriction, portability, or object to certain uses. You can withdraw marketing consent at any time. You may also complain to the Information Commissioner’s Office.
Before this notice is final
This notice is a transparent working draft, not legal advice. Momentum One should confirm its ICO registration, lawful bases, special-category conditions, retention schedule, processors, transfer safeguards, under-18 approach, and impact assessment with a qualified UK professional.
MOMENTUM ONE LTD · Company number 16641977 · 6 Harewood Drive, Taverham, Norwich, NR8 6XH · info@momentumone.co.uk · 07383 207062
